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Return policy

Free 30-Day Return Policy on Non-Prescription items*

At Hillcrest Pharmacy & Compounding, we are sure that you will enjoy your purchase! However, if for some reason you wish to return our products, we do have a 30-day no-hassle return policy. Restrictions do apply, so be sure to review all the info below. Please email us: to make arrangements for any return.


Returns are accepted no more than 30 days from the day you received it. Refunds are processed within 48-72 hours after we receive the returned items in our warehouse.
Free returns are only applicable within the continental United States - excludes international and bulk orders.

Over the counter drugs, herbs, supplements, and vitamins must be in the original, unopened packaging. Products in any other condition cannot be returned. This is due to the fact that these are food/pharmaceutical-grade products made for human consumption.
All other items for returns must be in the original packaging and in original unused working condition.

Broken Items

Proof of broken and or damaged shipments must be provided by the customer in form of photo displaying the label on the product with the packing slip, please email your photo to with all order information and a customer service representative will contact you with a resolution.


*Policy effective July 21, 2020 and subject to change without notice at any time.

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